Terms of Service for D-clear Cleaning ServicesEffective Date:
January 11, 2025Welcome to D-clear Cleaning Services ("we," "us," or "our"), operated under ClearSky Services Corp. By using our services, including inquiries, appointment bookings, SMS and email communications, and promotional offers, you agree to comply with these Terms of Service ("Terms"). If you do not agree to these Terms, please refrain from using our services.
1. Overview of Services
D-clear Cleaning Services provides professional cleaning services for residential and commercial clients. We communicate with our customers through SMS, email, and other digital platforms to send updates, reminders, and promotional offers.
2. Acceptance of Terms
By using our services or providing your contact information, you agree to:
These Terms of Service.Our Privacy Policy, available at [https://dclearduncan.com/privacy-policy-page].Receiving communications, including SMS and email, as outlined in these Terms.
If you wish to opt out of communications, you may do so by replying "STOP" to SMS messages or clicking "Unsubscribe" in emails.
3. Consent to CommunicationsA2P Messaging Compliance
We use Application-to-Person (A2P) messaging for service-related and promotional purposes. By providing your phone number or email address, you consent to:
Receiving SMS reminders, updates, and marketing messages.Receiving email communications related to services or promotions.
Opt-Out
You may withdraw your consent at any time by:
Replying "STOP" to SMS messages.Clicking "Unsubscribe" in email communications.
Please note that opting out of communications may limit your access to certain service updates or promotional offers.
4. User Responsibilities
By using our services, you agree to:
Provide accurate, complete, and up-to-date information.Refrain from using our services for any unlawful or unauthorized purpose.Notify us immediately if you suspect unauthorized access to your account or personal information.
5. Payment TermsService Fees
All services must be paid in accordance with the rates and terms provided at the time of booking.Cancellation Policy
Cancellations must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee.
6. Data Usage and Security
We collect and process your data as outlined in our Privacy Policy. By using our services, you agree to the collection, use, and storage of your data as described.Third-Party Providers
We use trusted third-party platforms, including GoHighLevel, for communication and service management.Data Security
We employ reasonable security measures to protect your information. However, we cannot guarantee absolute security of data transmitted over the internet.
7. Limitations of Liability
To the maximum extent permitted by law, D-clear Cleaning Services is not liable for:
Any indirect, incidental, or consequential damages arising from the use of our services.Errors, delays, or interruptions in communication, including SMS or email delivery.
8. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to our website or communication to users. Your continued use of our services constitutes acceptance of the revised Terms.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the Province of British Columbia, Canada.
10. Contact Information
For questions or concerns about these Terms, please contact us:D-clear Cleaning Services
ClearSky Services Corp
3067 Westview Street
Duncan, British Columbia V9L 2C4
Email:[email protected]:(236) 800-3238
11. Messaging Terms
D-clear Cleaning Services uses SMS messaging for service updates and promotions. You can cancel the SMS service at any time by replying "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to
[email protected]
or (236) 800-3238. Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.For privacy-related inquiries, please refer to our Privacy Policy: https://dclearduncan.com/privacy-policy-page .By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.